Payment Methods

5 Easy ways to pay your premium

CHU provides you with more options and more efficient ways of making premium payments to us. There are 5 options to choose from to make a payment

Credit Card

To pay your premium via credit card click here.

Payment can be made for Policy Renewals, Endorsements and New Business, where a policy number has been allocated.

Payment by credit card will incur a fee. Please refer below for the surcharge rates @ January 2011.

Visa1.50%

Mastercard1.50%

To pay online by credit card, please click here. Please note you will need your DEFT reference number and policy number when making payment.

When paying by credit card, CHU obtains approval from the credit card company for the amount of the order and billing occurs at this time.

CHU requires the security code for your credit card for any telephone or online purchase. The credit card security code is an individual three digit number specific to your credit card and is printed on the back of your card, on the signature panel. Asking for and confirming your credit card’s security code helps validate that you – and only you – are in possession of your credit card and protects you from unauthorised use of your account.

In the event of unauthorised use of your credit card, you must notify your credit card provider in accordance with their reporting rules and procedures.

All requests to negate charges due to fraudulent credit card use will be investigated by our technical department and legal advisors. Should you make a fraudulent claim of unauthorised card usage, this will be reported to the credit card service and may result in cancellation of your card service.

Security

CHU credit card payments section is a secure part of our site. Data transmissions between your computer and CHU are transmitted securely over the internet using 128-bit SSL (Secure Socket Layer) technology which encrypts your personal details and your credit card number.

BPAY Payment Details

Refer to your payment advice.

Biller code: 667154.

Please always quote your DEFT Reference number when using BPAY.

Electronic Funds Transfer (DEFT) – New Bank Details

Pay your premium online. Make an Electronic Funds Transfer payment from your bank account directly to CHU’s bank account, details below:

Account Name: QBE Insurance (Australia) Ltd

Bank: Macquarie Bank

BSB No: 182 222

Account No: 3019 26960

Lodgement Reference: Your lodgement reference number

Please quote your lodgement reference number when making your EFT payment.

Note: Payment of Community Association can not be made via this method.

Post Office

a new option using payment slip

Payment can be made at any Australia Post outlet or agent. Please present your DEFT payment slip for scanning.

All requests to negate charges due to fraudulent credit card use will be investigated by our technical department and legal advisors. Should you make a fraudulent claim of unauthorised card usage, this will be reported to the credit card service and may result in cancellation of your card service.

Note: Payment of Community Association can not be made via this method.

Cheque

Return address for paying a premium by cheque is:

CHU Underwriting Agencies Pty Ltd
GPO Box 4571
Sydney NSW 2001

IMPORTANT – Please use this mailing address only for payment of premiums i.e send cheque payments with a completed DEFT payment slip.

All other correspondence and payments, such as for certificates of currencies, must be sent to your local branch office.