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We're here to help

If you have questions or need assistance regarding our products, services or claims you can contact us via the details below.

Broker and strata manager enquiries

Enquiries for insurance brokers, strata managers, referral partners and their customers:

Phone:
1300 361 263 (9am-5pm)
Claims email:
After Hours Emergency Hotline:
1800 022 444
Postal address:
PO BOX 500, North Sydney NSW 2059

Direct customer enquiries

Enquiries for customers who have purchased insurance directly through CHU:

Phone:
1300 289 248 (9am-8pm AEST)
Claims email:
Make a claim online:
After Hours Emergency Hotline:
1800 022 444
Postal address:
PO BOX 500, North Sydney NSW 2059