Customer Service

CHU’s support team is here to help

If you require assistance with a policy quotation, renewal, certificate of currency or a general question on your policy cover, please contact your nearest branch.

Emergency Numbers

If you have an emergency claim outside normal working hours the following Emergency number is available.

1800 022 444

For a list of repairers and tradesmen in your state please click here.

CHUniverse customers

If you require support related to the CHUniverse, please contact our Help Desk at or phone 1800 001 546. Our Help Desk is available AEST 9am-5pm, Monday to Friday (excluding public holidays).

Note: Help Desk can only assist with problems related to the CHUniverse site.