Make a Claim – Landlords and Contents

Making a claim on a Landlords or Contents policy is easy with the CHUniverse app or using the online claim form.

Option 1: Using the CHUniverse mobile app

Introducing CHUniverse, CHU’s free and simple to use app making claims easier.

Fix It allows you to quickly and easily submit a claim without the need to fill out lengthy forms. Just snap a few quick photos, enter the location and date it occurred and hit send. Your Fix It report will be sent to your local CHU office where one of our team will soon be in touch.

Fix It allows you report something to us 24 hours a day 7 days a week. You can be at home, in the office or on the run; the power is in the palm of your hand.

How Fix It saves you time

  • Snap a few quick photos or upload them from your gallery

  • GPS finds your exact location, or you can enter a new one

  • Submit your report from anywhere at anytime

  • Get notified of updates on your claims as they happen

To get started simply download the CHUniverse App from the App store today!

The CHUniverse App features are always expanding so be sure to keep a look out for exciting new updates.

Option 2: Using the online claim form

To ensure prompt attention to your claim we would appreciate if you could please supply as much information as possible.

Landlords and Contents Insurance - Make a Claim

Your Details

(Please include your area code if a landline)

Policy Details

What are the details of the Policy?
(from your policy schedule - leave blank if you are unsure)

Claim Details

Tell us what happened?
Tell us about what happened, including the details of the other people involved.

Additional information

Drop a file here or click to upload Choose File
Maximum upload size: 4MB
This could include photos, invoices, police report etc

I declare that to the best of my knowledge and belief the information in this form is true and correct and I have not withheld any relevant information.

I consent to CHU using the personal information I have provided on this form for purposes of processing my claim and in accordance with CHU's Privacy Policy.

Where I have completed this form as a representative of another person, I confirm that person has authorised me to disclose their personal information included on this form and for that information to be used for purposes of processing their claim and in accordance with CHU's Privacy Policy.

I understand that if I choose not to provide the required details my claim may not be able to be processed.