Leading strata insurer launches initiative to help customers when disaster strikes

Rachelle Trayer Chu

Leading Australian strata insurer CHU today announced the launch of an innovative business unit to help customers get back on their feet quickly after disaster strikes. CHUAssess is an agile, internal loss assessment team, owning on-site assessment and settlement. The team is able to provide on-site approval of works to panel builders, speeding up the start of repairs CHUAssess will …

CHU up for three awards in the Australian Insurance Awards

Rachelle Trayer Chu

We are delighted to announce that CHU is a finalist in three categories of the prestigious Australian Insurance Industry Awards. CHU is a finalist in Underwriting Agency of the Year, Women’s Employer of the Year and Insurtech Program of the Year. Last year CHU won the Underwriting Agency of the Year award. CHU has progressed further on its journey since …

CHU’s speedy claims service

Rachelle Trayer Chu

Damage to an entry door to a unit can cause headaches for the strata owner and the tenant. The longer it takes to repair, the greater the risk to security. So when a glass entry to a unit in Waitara, Upper North Shore, Sydney, was accidentally smashed recently, CHU, Australia’s leading strata insurer, was able to swing into action as …

Strata Options: CHUiSaver Expands Digital Offerings

Naomi Preston Chu

Strata Options: CHUiSaver expands digital offering Strata insurance digital underwriting agency CHUiSaver has added legal expenses and lot owners’ fixtures and fittings to its residential policy as optional covers. CHU Chief Disruptor Ani Kakulapati says the options were added after feedback from intermediaries and clients and reflected growing demand for tailor-made strata covers. “This will help strata owners to have …

Australia’s’ first digital Underwriting Agency for Strata adds two more sections to its policy as optional covers

Rachelle Trayer Chu

CHUiSAVER, Australia’s’ first digital Underwriting Agency for Strata Insurance, has added the options of Legal Expenses and Lot Owners Fixtures and Fittings to its existing Residential Strata Policy as optional covers. “With the growing demand for tailor-made strata covers and based on feedback from our intermediaries and clients, these optional covers were added with minimal extra cost.  This will help …

Australia’s largest single underwriting agency establishes key customer role

Rachelle Trayer Chu

To deepen its engagement with its customers and strengthen its position within the strata world, Australia’s largest single underwriting agency, CHU, has established the key role of Chief Customer Officer. CHU, which is the country’s leading strata and community title insurance underwriter, today announced the appointment of Anne-Maree Paull to this important role. She has been with CHU for six …

Lacrosse Builder Finally Agrees to Replace Flammable Cladding

Naomi Preston Strata News

Three years after fire ripped up from the sixth floor to the 21st floor in a matter of minutes, the builder behind the Lacrosse apartment towers in Melbourne’s Docklands has agreed to replace the combustible cladding on the tower, News Ltd has reported. The Herald Sun has reported that builder LU Simon said it had agreed to replace the cladding …

CHU recognised for the 2nd year running

Lisa Cochrane Chu

CHU recognised for the 2nd year running in the Insurance Business “Brokers on Underwriting Agencies” Awards CHU has taken out a “Gold Medal” for Strata Cover and the “Brokers Pick” for Residential Strata Insurance Plan, for the second year running. CHU’s CEO, Bobby Lehane said CHU was delighted to be recognised by the Broking industry. “These awards reflect positively on …

CHU ACP (Cladding) Announcement

Lisa Cochrane Strata News

CHU is pleased to announce the release of an Insurance Solution for strata buildings impacted by the presence of Aluminium Composite Panels (ACP). “CHU is committed to supporting the Strata Industry and has worked closely with QBE (our security provider) to deliver a sound solution to the ACP issues facing our industry. “Excluding” the risk and leaving the Owners Corporation …