Multi Award Winning
Awards include back to back winners of the Underwriting Agency of the Year Award 2017–2018 and Insurance Business Gold Award winner 2016–2019.
Landlord insurance
CHU Landlords Insurance for Strata covers apartments, units, villas and townhouses to offer you complete insurance. So you can continue to receive rent if your tenant suddenly departs or damages your property where it is unfit to be occupied.
****Important note: Policies which commenced between 14 May 2020 and 30 June 2021 did not have Rent Default available as an option. From 1 July 2021, CHU Landlords Insurance for Strata policy offered optional rental default cover for all existing and new customers. For any policies that do not select rental default, the SPDS dated 14 May 2020 will apply.
If you live in an apartment, unit, villa or townhouse you may want to consider Landlord Insurance as Residential Strata Insurance only protects the building.
Why choose CHU?
CHU protects almost 1 million properties across Australia and is one of Australia's largest and most awarded insurance underwriting agencies.
CHU specialises in providing comprehensive insurance that is tailored specifically for strata properties like apartments, units, villas and townhouses.
What does CHU Landlord Insurance for Strata cover?
Unlike other companies CHU offers automatic inclusions other insurers may charge as ‘optional extras’ or not offer.
| Section | Cover | Complementary Special Benefits |
| 1. Contents | Covered on a new for old replacement basis against accidental loss or damage |
Special benefit:
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| 2. Building Damage | Walls, windows, doors, floors, ceilings and fixtures of the property are covered against theft and malicious damage | |
| 3. Loss of Rentable value | Loss of rentable value if your property is unfit to be occupied, (52 weeks) | |
| 4. Loss of rent (departure of tenant) | Loss of rent if your tenant departs, (6 weeks) | |
| 5. Loss of rent (default by tenant) |
Loss of rent if your tenant defaults, (15 weeks) ****Important note: Policies which commenced between 14 May 2020 and 30 June 2021 did not have Rent Default available as an option. From 1 July 2021, CHU Landlords Insurance for Strata policy offered optional rental default cover for all existing and new customers. For any policies that do not select rental default, the SPDS dated 14 May 2020 will apply. |
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| 6. Legal expenses | Legal expenses in connection with a claim |
Special benefit:
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| 7. Liability to others | $30M protection if you’re legally responsible to pay compensation for personal injury or property damage | |
| 8. Government audit costs | Professional costs incurred in connection with an investigation by the Australian Tax Office or other statutory body: $5,000 |
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Plus your policy comes with:
- 21 day cooling off period should you change your mind
- 24/7 claims service and support with emergency assistance
- New for old replacement
Almost 1 million properties protected
We are strata specialists, organising the insurance for almost 1 million apartments, units and townhouses across Australia.
24/7 Claims Process and Emergency Hotline
When you need help the most CHU’s claim process strives to be quick and accessible.
Awards
CHU are multi-award winners: ANZIIF Underwriting Agency of the Year Award 2017 – 2018 , 2021 and 2022; Insurance Business Australia Underwriting Agency of the year 2021, 2022 and Brokers' Pick winner 2016 – 2021.
Why you may need landlord insurance
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Common claim type – loss of rent
Your neighbour’s sewerage pipe blocks causing your toilet to overflow. You have widespread sewerage and water damage to your property. Your tenant leaves as the property is uninhabitable.
The damage takes 2 months to fix, your CHU Landlords Insurance for Strata policy provides new for old replacement for affected items and loss of rentable value while your property is unfit to be occupied.
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Common claim type – legal liability
Your tenant slips on a wet tile inside your apartment and falls injuring themselves. Your tenant seeks damages from you for medical treatment and loss of earnings. Your CHU Landlords Insurance for Strata policy covers you for the costs of defending the claim and also for any legal liability.
The diagram below shows what would be covered by the strata building insurance and by your CHU Landlords Policy.
Frequently asked questions
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What is landlord insurance and do I need it?
It’s insurance cover for strata property owners who are renting out a unit/apartment to tenants. It is important as it provides cover for accidental loss or damage to contents in your unit from events such as fire, flood or storms. It covers items such as carpets, light fixtures, built-in wardrobes and kitchen cupboards as well as loss of rent if the unit is unfit to be occupied. Additionally, it covers you and your investment property for malicious damage to contents/buildings caused by tenants and/or their guests.
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Do I need landlord insurance when my building has Strata Building Insurance?
Yes, residential strata insurance only provides general ,insurance cover for the building, common/shared property and common/shared contents. The cover provided by the Strata Building policy ends when you cross the threshold of your individual property. Landlords insurance protects you for tenant related loss/damage inside your property.
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What is a strata property?
Lots are individual units, flats, apartments, townhouses, villas or duplexes. Common Property is the shared items in scheme such as common stairwells, driveways, visitor parking, roofs, gardens, lifts, gyms, pool etc. Strata living can provide a friendly community-style environment but differs from living in a freestanding house.
Important documents
| Name | Link |
| PDS and policy wording for policies effective 1 December 2022 | Download |
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Summary of key changes |
Download |
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PDS and policy wording for policies effective between 1 June 2019 - 30 November 2022 |
Download |
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Supplementary PDS (For all new policies which commenced between 14 May 2020 and 30 June 2021. From 1 July CHU Landlords Insurance policy offers optional rental default cover for all existing and new customers. For any policies that do not select rental default, the SPDS dated 14 May 2020 will apply.) Should be read in conjunction with latest Product Disclosure Statement and Policy Wording. |
Download |
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Target Market Determination (TMD) |
Download |
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Landlords Insurance for Strata Flyer |
Download |
